In this episode, we discuss how to navigate disagreements respectfully, especially for those using English as a second language. We introduce the phrase ‘I want to flag something’ as a non-confrontational way to express disagreement. The conversation then shifts to communication frameworks, particularly the D E S C model, which helps structure difficult conversations. Finally, we emphasise the importance of addressing issues early to build trust and prevent problems from escalating.
Keywords
disagreement, communication, English language, difficult conversations, respect, frameworks, trust, flagging issues
Takeaways
Using ‘I want to flag something’ introduces disagreement respectfully.
Disagreement should focus on ideas, not individuals.
The D E S C framework helps structure difficult conversations.
Addressing issues early builds trust within teams.
Avoiding difficult conversations can lead to bigger problems later.
Effective communication is key in professional settings.
Using ‘I’ statements personalises the expression of disagreement.
Flagging issues can be done in a non-confrontational way.
It’s important to specify the issue after flagging it.
Practising these communication techniques can improve interactions.
Before you go…
